Link to LMS Page with Instructions to complete Quality Standards online course.
Introducing the AFS Quality Service Initiative. Learn about the four key areas of Quality Service.
Directions: Distribute activity cards and assign to individuals or group. Integrity Activity Discussion Cards Allow time for individual group discussions related to cards. Share responses. Facilitator Notes: Look for commonalities in responses related to article Integrity – Behaviors to discuss with the group. Refer to article Barriers to Integrity
Directions: Distribute barrier activity cards and assign to individuals or group. Barriers to Integrity Activity Cards Allow time for discussions related to cards. Discuss barriers to integrity for the 12 Integrity Driven Behaviors below and share responses with the group. Brainstorm ways to remove the barriers identified and share responses with the group. Facilitator Notes: […]
To demonstrate my commitment to Quality Service at the Oklahoma Department of Human Services, I agree to abide by the following Quality Service Standards in all aspects of my work and to serve as role model of these standards to my co-workers, colleagues, partners and clients. Quality Service Pledge of Commitment