Integrity – Behaviors

Do what I say I am going to do No false promises. Make sure you have the ability & resources to do what you say you are going to do. Example: Returning a phone call at the time when you tell the client you are going to return the call. Saying what I mean and […]

Task Management – Working Competently

Working Competently requires three areas of skill development: mastery of the fundamentals required for accomplishing the job; ability to learn and apply new information quickly; ability to set priorities and stick to them “Working competently” in the area of task management sets a high standard for managers as role models. This high standard requires managers […]