How to Clear Edits in FACS

How to resolve the edit errors on a case and complete processing of updates.

Remedy (AFS HelpDesk) Protocol

Many times, the problems that the worker experiences during processing are often issues that are within the power of the worker to fix. With that in mind, there is an established protocol to follow before you contact the Remedy (AFS HelpDesk) for assistance. Try to Input “As best as you can” the first time Attempt […]

Finding and Identifying Edit Errors in IMS

Obtain the edit number via the G3 transaction. In IMS, type G3 <space> Case Number Edit Numbers start with the prefix PSE In IMS Type M <space> Edit Number, then press enter The Extended Edit Text usually gives more specifics about which blocks to update in FACS, as in the example below.Some Extended Error texts […]

Best Practices

Keep these key ideas in mind as you use IMS.