Preventing QC Errors When Requesting Verification

Mid-Certification Renewal

Reopening SNAP after MCR Closure

All Mid-Cert Renewals that are submitted and complete must be processed before or on the deadline for Processing Actions Requiring Advance Notice (Negative Deadline) of the current month. Refer to Appendix B-2 for deadlines for case actions. In the case where the MCR is submitted past the deadline, or if any outstanding verification is submitted […]

Changes: Best Practices for Negative Case Action on Change of Address

Agency caused QC errors, “invalid negative action,” are due to the notice of adverse action being sent to an incorrect address. This causes clients to not be properly notified about case closures and denials. Often clients are reporting new addresses either on an FSP-38, Certification Renewal, initial application, or Mid-Certification Renewal, but this change of […]