Topic: Address Change
Instructions regarding TR Transaction in IMS for Case Transfers and Address Changes
Frequently Asked Questions Regarding LIHEAP/ECAP.
Procedures for Employee Name or Address Change
Instructions regarding G3COA Address Information
The following are FAQS on Systems and National Voter Registration Act (NVRA): What happens when the client submits an address change at the same time he or she submits a benefit renewal or application? If the client uses OKDHSLive! to submit the address change and renewal, the Voter Registration Application will go to the new […]
Imaging Continuing Best practice in Place: With Imaging, we have been able to obtain all the required documents needed to complete the negative reviews on the majority of the cases. It seems county staff are doing a better job having the case information imaged. When there were actual case files, there seemed to be more instances of […]
Agency caused QC errors, “invalid negative action,” are due to the notice of adverse action being sent to an incorrect address. This causes clients to not be properly notified about case closures and denials. Often clients are reporting new addresses either on an FSP-38, Certification Renewal, initial application, or Mid-Certification Renewal, but this change of […]