UpdatedCOVID-19 Related Child Care Initiative

Child Welfare Related Child Care Initiative

Bonus Income Scenario Flowchart

Article to House the Bonus Income Scenario Flow-Chart

Household Composition Gemba Card

Link to Household Composition Gemba Card

UpdatedLIHEAP – Who, What, When, Where?

Additional Questions / Answers Regarding LIHEAP

My Uploads

Instructions on Uploading Supporting Verification.

Unclear Information in NON-Report Month

Guidance on Addressing Unclear Information

TANF Eligibility Verification Guide

Eligibility Factors and Acceptable Verification

First Contact Resolution

First Contact Resolution (FCR) is an idea implemented to improve the process with SNAP intake and applications.