EPPIC User Guide

Inquiry Tab Provider Information: Provider Inquiry Tab – Enter information for a provider search. Provider Search Results screen – Displays provider(s) that match the inquiry criteria. Click on PROFILE to display the PROVIDER PROFILE. Provider Profile screen – Displays information about a specific provider including star status. Authorization screen – Displays the children who are currently approved for […]

Payment Adjustments/Manual Claims

Payment Adjustments Our goal is to keep manual claim processes to a minimum because they are very time intensive and delay appropriate payments to providers. If too many manual claims are completed each month, it defeats the purpose of an automated system. Manual claims should be kept to a minimum when applications are processed within 2 […]