UpdatedNavigating SNAP Interview Requirements and Delinquency Protocols

Overview of the Interview Process

UpdatedPayment Adjustments/Manual Claims

Payment Adjustments Our goal is to keep manual claim processes to a minimum because they are very time intensive and delay appropriate payments to providers. If too many manual claims are completed each month, it defeats the purpose of an automated system. Manual claims should be kept to a minimum when applications are processed within 2 […]

EBT Card

Initial Certification Each client approved for child care must obtain an Electronic Benefits Transfer (EBT) card. Before being issued an EBT card, the client must watch the child care benefits video which explains how to use the card. At the interview, the worker should instruct the client to swipe their EBT card every day the […]