Topic: Point of Service
Inquiry Tab Provider Information: Provider Inquiry Tab – Enter information for a provider search. Provider Search Results screen – Displays provider(s) that match the inquiry criteria. Click on PROFILE to display the PROVIDER PROFILE. Provider Profile screen – Displays information about a specific provider including star status. Authorization screen – Displays the children who are currently approved for […]
When a client contacts you because he or she is receiving denied or pending messages when swiping the EBT card at the child care facility, you need to ask what error code or message is displayed. If the client knows the error code or message, see the chart below to determine what action is needed. […]
Clients receiving Child Care benefits must meet these responsibilities: Choose a child care provider that has a valid contract with DHS Do not choose a one star child care center Do not choose a child care home for which I work Swipe EBT card every day that child attends child care facility Never swipe attendance […]