NewSNAP Expungement

Timeframe of SNAP Expungement

EBT Card Issuance Instructions for County Staff

Procedures for Printing and Delivery of EBT Cards

UpdatedElectronic Payments Handbook

Link to Electronics Payments Handbook

BN Screen – Benefits Inquiry

Use the BN Transaction to view benefits issued from a designated case. To view this screen: Login to IMS Clear the screen Type BN (space) and the case number Press ‘Enter’ Issuance Type D DIRECT DEPOSIT EF EBT FOOD BENEFITS EW EBT CASH PAYMENT Category of Assistance Z PA EMERGENCY A AID TO THE AGED […]

EPPIC User Guide

Inquiry Tab Provider Information: Provider Inquiry Tab – Enter information for a provider search. Provider Search Results screen – Displays provider(s) that match the inquiry criteria. Click on PROFILE to display the PROVIDER PROFILE. Provider Profile screen – Displays information about a specific provider including star status. Authorization screen – Displays the children who are currently approved for […]

Payment Adjustments/Manual Claims

Payment Adjustments Our goal is to keep manual claim processes to a minimum because they are very time intensive and delay appropriate payments to providers. If too many manual claims are completed each month, it defeats the purpose of an automated system. Manual claims should be kept to a minimum when applications are processed within 2 […]

UpdatedEBT – CARDI Screen (Inquiry)

The CARDI screen in IMS is used to generate a query report of SNAP Remote Cards Printed. Type CARDI in IMS to access screen. FILTER SELECTION MODE You can limit search results by updating selection filter by the following parameters. ST Leave Blank= All EBT card requests (To clear previous filter, always space out by […]

EBT – Short Cut Keys to Common CARDR Comments

CD 1 DEFAULT     CMT1 =A Error in making request, please <ABORT> printing. =C CD APPROVED =G Hello! EPS at your Service; Proceeding with Printing your Card. =H Hold on, Loading more cards into the printer. =J Hold on, Printer Jammed. =L Card has Active Childcare; AFS-Worker will link card after Print. =M Mag strip error, […]

EBT – Scheduling a Request to Print an EBT Card

Scheduling a Request All requests for an EBT card will now be done on IMS using the CARDR screen. Before making a request for a SNAP card there are some guidelines for making the request: EPS is only printing new EBT/SNAP cards for cases that have not had a previous SNAP card issued. This includes […]

EBT – Card Attendant Duties

Making a Request All requests for EBT card will now be done on IMS using the CARDR screen. Before making a request for a SNAP card there are some guidelines for making the request: EPS is only printing new EBT/SNAP cards for cases that have not had a previous SNAP card issued. This includes cases […]