Topic: remote supervision
An overview of Telework
Telework is the process where DHS allows an employee to work from home using a computer connection to the DHS mainframe. Keep in mind the following tips concerning telework. Be available. The teleworker will be required to be available to communicate with the supervisor, co-worker or the public by telephone and email during their telework schedule. […]
Active listening is a model for respect and understanding and is a way to gain information and perspective. Access The Importance of Active Listening document .
5 Hints for Active Listening
Supervision is a constant yet always changing mechanism for making sure the job gets done. It’s constant because some form of guidance and regulation will always be needed to ensure quality work is being performed. It’s always changing due to variations of the workforce or modifications within the organization. Remote employees, those employees who office […]
Viable alternatives to replace the face-to-face encounters
Although traditionally done in person, Gemba Walks can be done virtually through careful planning and by taking advantage of technology. In fact, a Virtual Gemba Walk may be more beneficial than one done in person. This is because the coach is only observing the process or work being completed instead of focusing on the person […]