How To Open Case Notes

To open Case Notes and enter information, click the case note icon on the FACS toolbar. The “Open Case Notes” dialog box will open. If you have a case open – the Case Number will “default” to the case you have open. If you want to enter Case Notes on your current open case, just […]

How To Enter a Case Note for Unopened Cases

To enter a Case Note in FACS for a case that is not currently open, just click the case note icon. The “Open Case Notes” dialog box will open. Type the Case Number in the Case Num: field Click OK Choose the Note Type Enter the notes.

How To Insert a New Case Note

Complete instructions with easy to follow diagram.

How To Edit Case Notes

In the Case Notes window, highlight the case note to be edited and click Edit.Your note will appear in a window like the one below. Type in the corrections and click Save Note.You may edit any case note that is less than 90 days old. Use the Edit function whenever you need to add or […]

How To Clear a Case Note

To clear the case note you are currently typing, click Clear Note. Use this option if you enter a case note and realize it is not needed or for any other reason you do not wish to keep the note. You will get the following dialog box when you click on the Clear Note button: […]

How To Save a Case Note

To save the case note, click Save Note. The Save Note button is available on the “Insert new Case Note” window as well as the “Pending Case Notes” window. It saves the case note in FACS. You will use this whenever you are finished updating your case notes.

How To Add to Pending Case Notes

When you click Add To Pending Case Notes from the Case Notes window, your case note is put on a “Pending Case Notes” screen. You may keep this screen open and minimized the entire time you have the case open. This option is useful when you need to create multiple case notes. You may edit […]

How To Print a Case Note

The Print function allows you to print case notes using a date range. NOTE: If you select ALL you will print every case note! You may want to narrow your print parameters by using the following steps. In the Case Notes window, select the category of the Note Type you wish to print. Select how […]

How To Close Case Notes

Click Close to close the Case Notes window and exit case notes.