My Uploads

Instructions on Uploading Supporting Verification.

Shelter Expenses Gemba Card

Document & Resource for Gemba of Shelter Deduction

TANF Eligibility Verification Guide

Eligibility Factors and Acceptable Verification

TANF Disqualification

TANF Fraud and Disqualification

8 Steps for Case Notes

Gemba Process regarding Case Notes.

UpdatedIncome – Earned Income Handling Checklist

Steps to handling earned income.

Documentation of EO Screening

POLICY and PROCEDURE Federal and state SNAP policy requires that all initial applications be screened for possible expedited processing (EO) the date the initial application was submitted to the agency. 340:50-11-2 Initial application screening:  All initial applications must be screened for expedited service entitlement….Screening must be done on the date the initial application was completed […]

When Should I Use “Best Available Information”

When is it okay to use best available for case documentation and verification?

Interview Process

Interviews are conducted for the purpose of assessing the needs of the individual making application to determine if additional services are needed and to obtain or request the necessary income and resource documentation to determine financial eligibility for the services being requested. If applicant is a recipient of SSI, see SSI-Criteria State articles. The interview […]

Fair Hearings and Overpayment Claims

Fair Hearing requests will often be sent to the county office of record for a case. If the overpayment being appealed was submitted / written by an employee at the county office, it is the responsibility of that employee (or another designated county office employee) to complete the hearing summary (Form 13MP002E, H-1-A) and represent […]