Topic: Documentation
Instructions regarding the Fast Pass feature of OKDHSLIVE
Instructions on Uploading Supporting Verification.
TANF Fraud and Disqualification
Gemba Process regarding Case Notes.
Steps to handling earned income.
Interviews are conducted for the purpose of assessing the needs of the individual making application to determine if additional services are needed and to obtain or request the necessary income and resource documentation to determine financial eligibility for the services being requested. If applicant is a recipient of SSI, see SSI-Criteria State articles. The interview […]
Fair Hearing requests will often be sent to the county office of record for a case. If the overpayment being appealed was submitted / written by an employee at the county office, it is the responsibility of the employee’s supervisor or field manager to complete the hearing summary (Form 13MP002E, H-1-A) and represent DHS at […]
An important part of the claim establishment process is determining who is at fault. A claim is either the result of a DHS or household error. A household error claim may occur unintentionally through an honest mistake, or intentionally through misrepresentation of facts or fraud. SNAP and TANF household errors with fraudulent intent are called […]
Verification or proof – is the use of third party information or documentation to confirm the accuracy of statements made by the household at application or review. Sources of verification include documents, collateral contacts, data exchange screens, or a field investigation. This term is used in many policy sections. For this reason, only the main […]