UpdatedHow to Supplement or Retro-Certify Cases using FSLB Transaction

Instructions regarding using the FSLB Transaction

UpdatedCorrecting Cases for Incorrectly Processed SSP

Procedures for correcting cases when SSP (State Supplemental Payment) didn’t issue correctly due to agency error.

Overpayment

Overpayment – an overpayment claim occurs when a household receives more benefits or a child care provider receives more payment than it is entitled to receive.