How to Upload Documents to Workflow

Instructions regarding uploading documents to Workflow

Imaging Overpayment Records

It is federally mandated that counties mark case folders as “DO NOT DESTROY’ when there is an overpayment on the case. Because all counties have begun imaging case records. Benefit Integrity and Recovery (BIR) has had to consider the best way to ensure these overpayment records remain intact and do not get deleted, that the […]