Disqualifications (FSD Transaction)

How disqualifications appear on FSD Screen in IMS, instructions to call.

Case Scan Report

Information and instructions on Case Scan Report

Protective Services Alert (PSA)

Explanation, procedure, of Protective Service Alert (PSA).

UpdatedHow to Access/Upload ACES Case Scan from FACS

Use the following steps to access ACES Case Scan Report from FACS. Only upload ACES to OnBase at Application, Certification Renewal, or Mid-Certification Renewal. Open the FACS program and enter case number to open case. Click the Generate Case Scan Report icon, which is the spade, located on the FACS tool bar. Scroll down to […]