Cooling | Quest

How to Code Shelter Tab

Last Updated January 31, 2025

Instructions on Coding the Shelter Tab in FACS

Subject: FACS Topics: Cooling, Deduction, gas, Heating, Shelter, SNAP, telephone bill, Utilities, water

LIHEAP Misconceptions

Last Updated August 12, 2026

Outline of Common Misconceptions regarding the LIHEAP Program.

Subject: LIHEAP / ECAP Topics: Cooling, covered items, ECAP, Eligibility, Heating, Households, LIHEAP, LIHEAP benefits, misconceptions, utility payment

Utility Bill Verification

Last Updated June 6, 2024

Required forms of Verification for LIHEAP / ECAP Verifications

Subject: LIHEAP / ECAP Topics: account name, account number, Address, Cooling, copy of bill, ECAP, energy crisis, Heating, Household, LIHEAP, OKDHSLive!, Utility Assistance, utility bill, Verification

Utility Deduction Examples

Last Updated October 1, 2026

Examples of Utility Expenses

Subject: SNAP Topics: Appendix C-3, Benefits, BUA, coding, Cooling, Deduction, Electric Bill, Expenses, Gas Bill, Heating, Rent, Shelter, SNAP, SNAP deduction, SUA, Telephone, TUA, Utilities, Water Bill