Fast Pass Instructions

Instructions regarding the Fast Pass feature of OKDHSLIVE

How to Locate Application Document

How to Access Documents in Harmony

Troubleshooting File Format Issues for Imaging

Sometimes we have a file that we can view, but it’s not in a format that will upload to imaging. Try to save it as a PDF if it’s a word document or a JPG if it’s an image/picture file. To save an image as JPG, use SAVE AS when downloading. Change the file type […]

Renewal/Application Report

Information about when and where the report from an OKDHS Live! action is created and stored.

Destroyed Food

Destroyed food – SNAP may replace food benefits when food was destroyed in a household misfortune.

UpdatedChanges: Replacement of Destroyed Food

OAC 340:50-11-64 permits the replacement of food purchased with SNAP benefits lost due to a “household misfortune”. Power loss when caused by ice or storms may qualify for replacement. How to help clients who lost food? If a SNAP recipient reports they lost food due to the power outage, document their statement in FACS case […]