UpdatedEBT Monthly Reports & Semi-Annual Audits

EBT Specialists Form 10SC002E in the county offices are responsible for the day-to-day client training, card issuance, and problem solving for recipients and social workers. They work closely with the Electronic Payment Services Office. The Administrative Assistant is responsible for ensuring the following monthly reports are completed and submitted to EPS timely as well as […]

EBT, Cash Assistance, and Other Cards

Description of different cards and their use.

EBT – Short Cut Keys to Common CARDR Comments

CD 1 DEFAULT     CMT1 =A Error in making request, please <ABORT> printing. =C CD APPROVED =G Hello! EPS at your Service; Proceeding with Printing your Card. =H Hold on, Loading more cards into the printer. =J Hold on, Printer Jammed. =L Card has Active Childcare; AFS-Worker will link card after Print. =M Mag strip error, […]

EBT – Scheduling a Request to Print an EBT Card

Scheduling a Request All requests for an EBT card will now be done on IMS using the CARDR screen. Before making a request for a SNAP card there are some guidelines for making the request: EPS is only printing new EBT/SNAP cards for cases that have not had a previous SNAP card issued. This includes […]

UpdatedEBT – Requesting EPS to Print an EBT Card

Making a Request All requests for an EBT card will now be done on IMS using the CARDR screen. Before making a request for a SNAP card there are some guidelines for making the request: EPS is only printing new EBT/SNAP cards for cases that have not had a previous SNAP card issued. This includes […]

Destroyed Food

Destroyed food – SNAP may replace food benefits when food was destroyed in a household misfortune.

EBT Card

Initial Certification Each client approved for child care must obtain an Electronic Benefits Transfer (EBT) card. Before being issued an EBT card, the client must watch the child care benefits video which explains how to use the card. At the interview, the worker should instruct the client to swipe their EBT card every day the […]

Child Care Guidelines

Clients receiving Child Care benefits must meet these responsibilities: Choose a child care provider that has a valid contract with DHS Do not choose a one star child care center Do not choose a child care home for which I work Swipe EBT card every day that child attends child care facility Never swipe attendance […]

Changes: Replacement of Destroyed Food

In light of the recent ice storms, please remember OAC 340:50-11-64 permits the replacement of food purchased with SNAP benefits lost due to a “household misfortune.” Power loss when caused by an ice storm may qualify for replacement. How to help clients who lost food? If a SNAP recipient reports they lost food due to […]