How to Process Adult Day Care

Step by Step instructions and flow chart

Harmony FAQs

Article to house the link to the Harmony Frequently Asked Questions

PACE Procedures – Disenrolling from PACE

Procedures related to Disenrolling from PACE

PACE Procedures – Certifying PACE with Vending Medical

Procedure for Certifying PACE with Vending Medical

PACE Procedures – Intake

Procedures regarding Intake and the PACE program.

How to Locate Application Document

How to Access Documents in Harmony

How to Search for a Member Record

How to Search for a Member Record by IMS Case Number

How to Access Harmony from the InfoNet

Directions for Accessing Harmony from the InfoNet

Harmony Procedures – Case Number Changes for ADvantage or SPPC Cases

Procedures for Case Number Changes

Harmony – Reporting of Benefit or Service Issues

Information to assist in locating the correct mailbox to report benefit or service issues.