UpdatedBenefit Integrity and Recovery FAQ’s

FAQ’s for BIR

UpdatedHow Do I Submit an OIG Referral?

Referrals can be submitted to the Office of Inspector General (OIG) by the following methods: Please include the client’s name and case number, a brief explanation of why you are sending the case to OIG and attach any supporting documents. If you are a DHS Employee: E-mail referral to OIG Referral Management Unit Note: An […]

UpdatedMaking a Referral to the OIG

When to Make a Referral Before making a fraud complaint to the Office of Inspector General (OIG), ask yourself the following questions: Is there “reasonable suspicion” that a crime has occurred? If you believe there is, state your basis for reasonable suspicion on the 19MP001E (OIG-1) and include what law or policy you believe has […]

OIG Overview

Oversees and preserves the integrity of DHS programs and services

How to Submit a SNAP Overpayment

When a worker determines that there has been an overpayment on a case, an overpayment memo must be emailed to the Benefits Integrity and Recovery Section (BIRS) at overpayments@okdhs.org. For a SNAP overpayment, please provide the following information, if applicable: Client name and case number Time frame of the overpayment Date case was corrected Discovery […]

When to Make OIG Referrals

If you determine or suspect that a worker, client, provider, or a member of the general public is committing fraud, you must report this to the Office of the Inspector General (OIG). Also, if you suspect that there is illegal drug or trafficking in a contracted child care facility, you must contact OIG. DHS employees […]

UpdatedBest Practices

Keep these ideas in mind to create the best case notes possible.