Topic: Remedy
Use the following instructions to Log onto Remedy. From the “Our InfoNet Home” page; hover the cursor over the Service Divisions dropdown menu. Click on the Adult and Family Services option from the drop down menu. Scroll down to the Eligibility Determination / Determination and click on the Remedy/AFS Help Desk option. Select “ENTERPRISE HELPDESK […]
Incorrect Begin Date procedures are used when there is a need for any child care to be covered on a day or days prior to the begin date on the incorrect authorization. This can occur when the incorrect begin date is submitted with a new child care certification or during a change of child care […]