Resolving an Unemployment Compensation (UIB) Discrepancy

Unemployment Benefits Information UIB

Resolving an Employment History (OWG) Discrepancy

Resolving /clearing OWG discrepancy.

Resolving a State New Hire List (SNH)/National New Hire (NNH) Discrepancy

Resolving a State New Hire List (SNH)/National New Hire (NNH) Discrepancy

Resolving a Social Security Income SDX/BEN Discrepancy

This discrepancy is considered verified upon receipt except for T1, T01 (death) and N98 (moved). This means that once the discrepancy is received, the worker checks the appropriate screens (SDX or BEN) to see if the client is receiving new income from the Social Security Administration or if the previous income has changed or ended. […]

Protective Services Alert (PSA)

Explanation, procedure, of Protective Service Alert (PSA).

Child Support – Reviewing Child Support Screens

Child Support screens are frequently used to review information and income when determining eligibility for AFS programs. Here are some valuable tips on what to look for on child support screens and how the information relates to different programs in AFS. For all programs – applications and reviews: ACES scan or PY search on each […]

G1 Report

The G1 report is an Edit Error report in ACES that lists all the cases that haven’t cleared processing due to edit errors. To generate a G1 report enter County Office, Supervisor, and up to eight workers and select ‘G1 Report button’. You must select at least one worker to obtain the report.

AXL Report

The AXL Report is an alphabetical listing of cases from a specified caseload. You can request a caseload list for a supervisory group or for up to eight specified social services specialists. The list is in alphabetical order by the payee’s last name. There are three sections: Comprehensive List Child Care Cases Report lists as […]

CWA Report

CWA report – is an acronym for county worker activity report.

How to Access ACES from the InfoNet

Use the following steps to access ACES from the InfoNet From the “Our InfoNet Home” page; hover the cursor over the Service Divisions dropdown menu. Click on the Adult & Family Services option from the drop down menu. Scroll down to Eligibility Determination / Maintenance and click on the ACES option. Scroll to the Eligibility […]