Topic: Case Notes
Earned income: Wages and Salaries refer to those monies earned by an individual through the receipt of wages, salary, commission or profit from activities in which the individual is engaged as an employee. The Gemba Card provides a helpful path to follow for obtaining accurate and complete earned income information and documentation, calculating income and […]
Scanning to Onbase Continuing Best practice in Place: With Onbase, we have been able to obtain all the required documents needed to complete the negative reviews on many of the cases. It seems staff are doing a better job having the case information imported into the case record. When there were actual case files, there seemed […]
Agency caused QC errors, “invalid negative action,” are due to the notice of adverse action being sent to an incorrect address. This causes clients to not be properly notified about case closures and denials. Often clients are reporting new addresses either on an FSP-38, Certification Renewal, initial application, or Mid-Certification Renewal, but this change of […]
Each case you work on has its own unique story.
Keep these ideas in mind to create the best case notes possible.
Good case notes are their own reward.
To open Case Notes and enter information, click the case note icon on the FACS toolbar. The “Open Case Notes” dialog box will open. If you have a case open – the Case Number will “default” to the case you have open. If you want to enter Case Notes on your current open case, just […]
To enter a Case Note in FACS for a case that is not currently open, just click the case note icon. The “Open Case Notes” dialog box will open. Type the Case Number in the Case Num: field Click OK Choose the Note Type Enter the notes.
Complete instructions with easy to follow diagram.
To complete this quiz, select the correct answer for each question and hit Submit. More Information You can learn more about acceptable abbreviations and acronyms in case notes, as well as see the answers to these questions in the Common Abbreviations and Acronyms article as well as the Best Practices article in the Case Notes […]