Unclear Information in NON-Report Month

Guidance on Addressing Unclear Information

How to Determine Case Status (SNAP)

Determining Case Status using PS-2 Blocks C3 and C4

Closure Codes

Benefit Reporter Households Closure Codes If the Mid-Certification Renewal (MCR) is not submitted or is incomplete, the section will close using code ‘36S’ as the reason for SNAP and medical. The closure code for childcare is ‘36.’ SNAP Only: In non-report months, if a change occurs and is reported the only valid closure codes are: Code # […]

Mid-Certification Renewals

Mid-Certification Renewal The term “Mid-Certification Renewal”, or “MCR” is use to describe benefits for which a renewal (but not a new application) is needed in order for those benefits to continue. Recipient Notification When a Human Services Center is included in the OKDHS Live! process the recipients in that service area will receive an “OKDHS […]

UpdatedRenewal

Policy Links Regarding Renewal

OKDHSLIVE

OKDHSLIVE – A web based system which allows clients to complete applications and benefit renewals and screen themselves for other benefits for which they may be eligible. Detailed systems information is available under Quest: OKDHS Live! Policy regarding this term is located at: Child Care Subsidy: 340:40-3-1. Application process; and 340:40-9-1. Review of child care […]

OKDHSLive! Web Utility

The OKDHS Live! Utility can be used for the following: Updating Renewal Status; Viewing ODHS Live! submissions on a case; Updating the case address To access the OKDHS Live! Web Utility, open your internet browser and go to: http://okdhsliveactionupdate.prod.okdhs.int/okdhsliveactionupdate/ Or, go to the OKDHS InfoNet Home page, under “Job Functions” click on “Adult & Family […]

Certification Renewal

Certification renewal – a term used in SNAP to signify a timely re-application following an initial certification period.  Policy regarding this term is located at: Public Assistance Procedures (SNAP):  340:65-3-8. Determination of continuing eligibility; and 340:65-11-3. Voter registration services. SNAP:  340:50-1-5. Program and civil rights complaints and responsibilities; 340:50-3-2. Interview process; 340:50-5-86. Persons exempt from […]

Certification Period

Policy Links Regarding Certification Period

Changes: Best Practices to Avoid Invalid Negative Case Actions

Scanning to Onbase Continuing Best practice in Place: With Onbase, we have been able to obtain all the required documents needed to complete the negative reviews on many of the cases. It seems staff are doing a better job having the case information imported into the case record. When there were actual case files, there seemed […]