Harmony – Locating Assigned ADvantage Case Manager (CM)

Instructions in locating the assigned Case Manager in Harmony.

Harmony Procedures – Common Issues

Common Issues that cause an Authorization Conflict with Harmony

Harmony Procedures – Financial Eligibility

ELDERS Procedures regarding Financial Eligibility

Harmony Procedures – Changes

Harmony procedures concerning changes.

Harmony Procedures – Closures/Denials

ELDERS Procedures concerning Closures and Denials

Harmony Procedures – Transitions

Procedures for ELDERS during case transitions

Harmony Procedures – Annual Reviews

ELDERS Procedures for Reviews

Harmony Procedures – Approvals & Certifications

Harmony Procedures for Approval of Services