How to Deny LTC Medical and Section K LTC Authorizations

Instructions regarding proper denials for LTC

Submitting ADvantage/Personal Care Application on Client’s Behalf

Article to house link to Video Training regarding Harmony and ADvantage and Personal Care Applications

PACE Procedures – Certifying PACE with Vending Medical

Procedure for Certifying PACE with Vending Medical

How to Access Harmony from the InfoNet

Directions for Accessing Harmony from the InfoNet

UpdatedHarmony Procedures – Case Number Changes for ADvantage or SPPC Cases

Procedures for Case Number Changes

Harmony – Reporting of Benefit or Service Issues

Information to assist in locating the correct mailbox to report benefit or service issues.

UpdatedHarmony Procedures – Financial Eligibility

ELDERS Procedures regarding Financial Eligibility

Harmony Procedures – Changes

Harmony procedures concerning changes.

UpdatedHarmony Procedures – Transitions

Procedures for ELDERS during case transitions