NewUnfinished Issuance – Certification with Co-payment in 2nd Month

FACS Coding Procedures when Certifying Child Care and Adding Copayment for 2nd Month.

NewPCI Screen – Contract Number Verification

Verifying provider Contract Numbers using PCI Screen

3 Month Job Search – Extending Child Care Additional Examples

Instructions regarding New Job Within 30 Days of the Job Search Period Closure Date.

Monthly Audits

Process of monthly audits.

3 Month Job Search – Extending Child Care

Instructions regarding New Job Within 30 Days of the Job Search Period Closure Date

3 Month Job Search Approval and Closure

Instructions regarding 3 Month Job Search Approval and Closure

UpdatedJob Search – Change of Providers / Adding Child to Benefit

How to complete a change of provider on a closed Job Search approval.

ECC Connect App

Instructions regarding the ECC Connect App

Frustration Free Provider Changes

Article to house the link to the Provider Change Child Care Video.

Improper Payments Error Rate Process

Improper Payments Process