AFS Field Staff Responsibilities

Additional Questions / Answers Regarding LIHEAP

OKDHSLive! Instructional Overview

Overview of Instructions of OKDHSLive!, Logging In, and Proxy Activities.

How to Determine Case Status (SNAP)

Determining Case Status using PS-2 Blocks C3 and C4

UpdatedAFS Special Procedures

Articles that deal with special procedures, telework guidelines, and health & safety guidelines relating to the Coronavirus.

LIHEAP / ECAP Frequently Asked Questions and Answers

Q/A regarding LIHEAP / ECAP Program

Systems Related

The following are FAQS on Systems and National Voter Registration Act (NVRA): What happens when the client submits an address change at the same time he or she submits a benefit renewal or application? If the client uses OKDHSLive! to submit the address change and renewal, the Voter Registration Application will go to the new […]

How to Update FACS with OKDHS Live! Information

When a client completes a renewal in OKDHS Live! the information entered during the renewal may be viewed through FACS. The FACS view allows a side by side comparison of the information currently on the case (in FACS) and the information entered through OKDHS Live!. The user then has the option to accept the information […]

UpdatedRenewal

Policy Links Regarding Renewal

OKDHSLIVE

OKDHSLIVE – A web based system which allows clients to complete applications and benefit renewals and screen themselves for other benefits for which they may be eligible. Detailed systems information is available under Quest: OKDHS Live! Policy regarding this term is located at: Child Care Subsidy: 340:40-3-1. Application process; and 340:40-9-1. Review of child care […]