Harmony – Locating Assigned ADvantage Case Manager (CM)

Instructions in locating the assigned Case Manager in Harmony.

Harmony Procedures – Financial Eligibility

ELDERS Procedures regarding Financial Eligibility

Harmony Procedures – Changes

Harmony procedures concerning changes.

Harmony Procedures – Transitions

Procedures for ELDERS during case transitions

Harmony Procedures – Approvals & Certifications

Harmony Procedures for Approval of Services

Harmony Procedures – New Application (SPPC & ADvantage)

Procedures for a New Application (ADvantage/SPPC)

Harmony Overview

Client’s medical eligibility (level of care) is recommended by an OHS HCMN I/II and determination made by an OHS HCMN III. Financial and medical eligibility should be determined simultaneously. When a person applies for, or requests, Long Term Care services the online application should be completed. The applicant, representative, or anyone assisting the applicant may […]

ADvantage / Personal Care Authorization Reopen

Steps for Completing Reopen for COVID-19.

Lump Sums

Explanation of Lump Sum Policy and Scenarios