Topic: confidentiality
Q1. I am a Family Services Specialist and am working with an elderly SNAP client. Can I request a billing statement from a pharmacist to determine a medical deduction for the SNAP case? Yes, but you will need to assist your client in completing and signing an Authorization to Disclose Medical Records form. This new […]
EAP helps employees find solutions to:
- Parenting/family concerns;
- Emotional stress;
- Alcohol and drug problems;
- Job-related issues;
- Financial (30 minute sessions); or
- Legal (30 minute sessions).
IEV – computer transaction which displays earned and unearned income and resources reported to the Internal Revenue Service. As information on the IEV screen is considered Federal Taxpayer Information, access to the IEV transaction is limited to FTI Specialists. The FTI Specialists are responsible for resolving all IEV discrepancies. Policy regarding this term is located […]
Health Insurance Portability and Accountability Act (HIPAA) – Part 160 and Subparts A and E of Part 164 of Title 45 of the Code of Federal Regulations constitute the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule, which provides protection for the privacy of health information. Policy regarding this term is located at: Administrative […]
Disclosure or release of information – Federal and state laws restrict DHS from disclosing client information unless directly connected to program administration. A collateral source may require written authorization from a client before supplying information to DHS. Policy regarding this term is located at: Child Care Subsidy: 340:40-1-4. Complaints Public Assistance Procedures (all programs): 340:65-1-2. […]
Standard Operating Procedures for Maintaining Data Security in the Local Office
Confidentiality – DHS maintains the confidentiality of all applications, information, and records concerning any applicant or recipient in accordance with the Oklahoma Social Security Act, the Federal Social Security Act, and Section 183 of Title 56 of the Oklahoma State Statutes.
Case record – is an accumulation of material required to document a client’s eligibility for and receipt of benefits. The case record includes information in physical working and history records, all imaged documents, and all electronically maintained data associated with the same case number. For legal requirements and audit purposes, the Oklahoma Department of Human […]
”Instills trust” is made up of 4 behaviors: keeps promises handles confidential information in a manner that is trustworthy speaks honestly with others models high ethical standards Perhaps the most important concern for a leader is developing an atmosphere of trust and safety. The word “trust” means “a firm belief in the reliability or truth […]
Address Confidentiality Programs were created to protect victims of stalking, domestic violence, sexual assault, and other crimes.