NewHow to Process Adult Day Care

Step by Step instructions and flow chart

Absence from the Home: Temporary vs Permanent

Determining whether an absence is temporary or permanent.

Safety – Self-Assessment

Empathy – Barriers & Solutions: Personal

Personal Barriers & Solutions related to empathy.

Personal Care Services

State Plan Personal Care – is a SoonerCare (Medicaid) program. When approved, personal care services provide assistance to an individual in carrying out activities of daily living, such as bathing, grooming, and toileting, or in carrying out instrumental activities of daily living, such as preparing meals and doing laundry or errands directly related to the […]

Safety – Personal Items / Housekeeping Guidelines

Personal Items DHS is not responsible for missing or broken personal items. Employees must be extremely careful about keeping personal items in the workplace. The janitorial service is not responsible for missing items. Housekeeping Guidelines for Staff Food/Drink (Liquids) – When not properly disposed, liquids and food can leak onto carpet causing stains and creating […]

Safety – Contagious Health Condition

Standard Operating Procedures for Employees that have Contagious Health Conditions.

Personal Development – Displays Commitment

A Leader’s Personal Development includes two parts, displaying commitment and seeking improvement. Both of these sets of behaviors provide an encouraging example to others. Displaying commitment requires development of 3 traits: Maintaining consistently high energy level; persisting and persevering over a wide range of favorable and unfavorable circumstances and a positive outlook. Previous Leadership articles […]

How to Submit a Health-Related and Medical Services Overpayment

The following information should be sent to the Benefit Integrity and Recovery Section (BIRS) in the form of a memo or by e-mail to: Client name and case number Time frame of the overpayment Date case was corrected Discovery date – the discovery date is the date the agency first became aware of the […]