Topic: Timeliness
Time limits – a case action must be completed within a certain time frame. Policy regarding this term is located at: Child Care Subsidy: 340:40-3-1. Application process; 340:40-9-2. Case changes; 340:40-10-2. Client, worker, and provider electronic benefit transfer (EBT) responsibilities; and 340:40-13-5. Child care provider contracts. Public Assistance Procedures (all programs): 340:65-3-2.1. Counting days for […]
Application date – for all programs except Child Care Subsidy, this is the date the applicant or a person acting on the applicant’s behalf signs the application. For Child Care Subsidy, it is the date the applicant or a person acting on the applicant’s behalf completes the child care interview and provides all necessary verification, […]
Displaying quality customer service in every customer interaction will give customers the assurance that YOU CARE about the customer, their situation and the importance of the work you do. You are engaged in a career of service, where you can derive satisfaction from the many opportunities you have to help customers and their families. Possessing […]
How Timeliness is Calculated for Child Care An application for child care must be completed within two working days once the interview is completed and all needed verification to determine eligibility has been received. Timeliness is tracked and reported for each individual child care authorization. For child care certifications, the computer system compares the authorization […]
The following are codes that are used for the RN CD field when creating cases using the ps1b transaction in IMS: A ADvantage Waiver B Breast/Cervical Cancer C Personal Care (no disability determination required – already eligible for SSP, QMBP or in Online Enrollment) D (Disability to be established by SSA) F SSP or disability […]