Topic: Rights and Responsibilities
Delayed application – a term used when an application is not approved or denied within the time limit allowed for the program.
Confidentiality – DHS maintains the confidentiality of all applications, information, and records concerning any applicant or recipient in accordance with the Oklahoma Social Security Act, the Federal Social Security Act, and Section 183 of Title 56 of the Oklahoma State Statutes.
Case record – is an accumulation of material required to document a client’s eligibility for and receipt of benefits. The case record includes information in physical working and history records, all imaged documents, and all electronically maintained data associated with the same case number. For legal requirements and audit purposes, the Oklahoma Department of Human […]
Guidelines for Reporting Changes The household must report changes by 10 days from the date of the change. Both change reporting and simplified reporting households will follow this rule. Post-Interview Workers will need to give the client the Changes in Household Circumstances form, Form 08FB038E after the interview, and explain reporting guidelines for their particular […]
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Clients receiving Medical benefits must meet these responsibilities: Must inform DHS of other sources for medical payment including absent parent, insurance, lawsuit, or other third parties Provide to DHS the permission to: Inspect your medical records Share your medical information with other sources such as insurance companies Allow medical and home care providers to release […]
Clients receiving TANF benefits must meet these responsibilities: Must cooperate in plan to be employed Must participate in work-related activities Must provide proof of immunization for children Must maintain regular school attendance for children Must assign to DHS payments for child support, spousal support, and medical support Must identify absent parents and establish paternity and […]
Clients receiving SNAP benefits must meet these responsibilities: Don’t ever sell or trade EBT card Don’t ever use another client’s EBT card Do not use EBT card to purchase items that are not considered groceries such as alcohol, tobacco, or paper products Follow guidelines for benefit reporting
OKDHS Clients Have These Rights: Right to Equal Treatment Regardless of a person’s race, color, age, sex , disability, religion, political belief, or national origin Right to have help from DHS to complete application Able to receive help from the Oklahoma Department of Human Services (DHS) in completing application or in getting the required proof […]