Topic: FACS
The following are instructions on reopening child care benefits. Open the “Household Tab (Interview Notebook) Benefit Type = Social Services Status = appropriate status for all household members Effective Date (F27) = The first day for which child care is being reopened. This date should be the day after the closure date unless it’s a […]
Procedure for deducting the ineligible minor child allocation.
AFS staff must record the client’s responses to the voter preference question in FACS by selecting the appropriate answer(s) for the Voter Registration Dialogue box. The computer system will then keep track of qualifying events and client responses and automatically record a case note. OKDHSLive! includes a voter registration screen where the client must answer […]
For SSI-DCP Services, the Social Services “E” section (Child Care) must be opened, and the child needs to be added to the social services benefit. If no previous disability medical case exists for the child, a new case will need to be created. Please refer to article IMS: How Do I Create a D Case […]
Incorrect Begin Date procedures are used when there is a need for any child care to be covered on a day or days prior to the begin date on the incorrect authorization. This can occur when the incorrect begin date is submitted with a new child care certification or during a change of child care […]
Use the following steps to access ACES from the InfoNet From the “Our InfoNet Home” page; hover the cursor over the Service Divisions dropdown menu. Click on the Adult & Family Services option from the drop down menu. Scroll down to Eligibility Determination / Maintenance and click on the ACES option. Scroll to the Eligibility […]
Use the following steps to access ACES Case Scan Report from FACS. Only upload ACES to OnBase at Application, Certification Renewal, or Mid-Certification Renewal. Open the FACS program and enter case number to open case. Click the Generate Case Scan Report icon, which is the spade, located on the FACS tool bar. Scroll down to […]
FACS (Family Assistance and Client Services) is the software used by staff to update Adult and Family Services case information.