Topic: FACS
Accessing AVS from FACSThe following are instructions on how to access the AVS from FACS.
Backing OFF a Case Section
The following are examples of how to close child care. When child care is closing for all children in care; it must be closed in the Child Care Tab (Section E). Do not make any changes to the Auth Daycare Tab for this type of closure. When closing child care for an individual child when […]
Instructions on denying child care
When a client completes a renewal in OKDHS Live! the information entered during the renewal may be viewed through FACS. The FACS view allows a side by side comparison of the information currently on the case (in FACS) and the information entered through OKDHS Live!. The user then has the option to accept the information […]
Answers to frequently asked questions
Effective June 1, 2009 the TFB period was extended to five months. When the TANF benefit is closed on client’s request (46A, 46B, or 46C), the worker must determine if the client is requesting closure of both TANF and SNAP benefits. **REMINDER: For reasons of client’s requests (46A, 46B, or 46C), the system will not […]
The time may come when it helps to know the worker who took a certain action on a case or who left a particular case note in FACS. Perhaps you’re working on the same case or a related case and need to call or e-mail the worker directly to find out more information. If you’re […]
Interviews are conducted for the purpose of assessing the needs of the individual making application to determine if additional services are needed and to obtain or request the necessary income and resource documentation to determine financial eligibility for the services being requested. If applicant is a recipient of SSI, see SSI-Criteria State articles. The interview […]
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