Notice

Notice – when an action is taken to open, close, increase, or decrease benefits, the system sends a computer generated notice to a client. When a notice does not generate and should, the worker must issue a hand-generated notice.

Interview

Interview – an interview is required before initial certification for all programs except for the SoonerCare (Medicaid) online enrollment (OE) population.  It may be conducted face-to-face or over the telephone depending on the program.  During the interview the client and worker complete the application or renewal and any other required forms, discuss the client’s household […]

Identity

Identity – the person submitting the application must provide proof of his or her identity.  When an authorized representative applies on behalf of a household, the identity of both the authorized representative and the applicant or head of household must be verified.  Policy regarding this term is located at: Child Care Subsidy: 340:40-7-4. Identity and […]

Home Visit

Home visit – AFS staff may need to visit a client in his or her home to conduct an interview when requested or to investigate questionable information.  Policy regarding this term is located at: Child Care Subsidy 340:40-3-1. Application process Public Assistance Procedures(all programs): 340:65-3-1. Determination of eligibility; 340:65-3-7. Denial of application. SNAP: 340:50-3-3. Verification; […]

Fleeing or Fugitive Felon

Fleeing or fugitive felon – an individual who is aware that a legal warrant has been issued for his or her arrest related to a felony and is intentionally avoiding prosecution or arrest or is violating a condition of probation or parole.

Eligibility Determination

Eligibility determination – The process of determining eligibility includes the applicant filing an application, the worker certifying or denying benefits, and all subsequent activities required to receive continuing benefits.  Policy regarding this term is located at: Child Care Subsidy:  340:40-3-1. Application process; and 340:40-9-1. Review of child care eligibility. LIHEAP:  340:20-1-13. Verification; 340:20-1-14. Actions, method […]

Best Practices

Here are some best practices regarding various aspects of your work in AFS.

TEFRA Application and Criteria

The procedure for TEFRA applications

Shelter Deduction Examples

Provide examples of allowable and non-allowable shelter deductions.

UpdatedSelf Employment Overview

Overview of Self-Employment